Kaitlin Conway serves as Closing and Compliance Manager, where she oversees the accuracy, efficiency, and regulatory integrity of the company's closing processes. In this role, Kaitlin is responsible for managing compliance workflows, identifying and resolving potential issues, and ensuring that all closing activities meet internal standards and external requirements. She works closely with operations, origination teams, and lending partners to support a seamless, compliant loan experience from start to finish.
With a strong background in problem‑solving and proactive risk management, Kaitlin brings a detail‑driven approach to maintaining compliance across every stage of the closing lifecycle. Her ability to anticipate challenges, streamline processes, and uphold regulatory expectations allows her to safeguard operational quality while supporting team productivity and client satisfaction.
Kaitlin is known for her collaborative mindset, steady leadership style, and commitment to creating clear, efficient, and compliant workflows. Her work strengthens the company's operational foundation and ensures that both borrowers and partners experience a smooth, reliable closing process.
Kaitlin earned her Bachelor of Science in Hospitality Management from the University of Central Florida, where she developed a strong foundation in service excellence, operational coordination, and client‑focused communication-skills that continue to enhance her work in the mortgage industry.